FAQ
Frequently asked questions
Please find below turn around times for each items:
7- 14 Days
-Hanging Circles
-Door Hangers
-Pin Boards
-Blocks
-All soft furnishings unless item is a preorder
-Mugs
-Jars
-Glasses
14-21 Days
-Countdowns
-Cake Stands
-Frames
-Picture Frames
-Coasters
-Desk Frames
-Lazy Susans
-Milk Bottles
Any custom item will have above turn around time plus up to 14 extra days
Please note the postal time is not included in that turn around time
Your address can be changed up to the time of postage. To do this please send me a message with your order number and name and the new address. Depending on what part of the making process your order is at depends if we can change anything else. We do always try and help to accommodate so its always worth messaging to ask as it may be possible. However, if it is not your item will not be able for refund at that time
Depending what point of your order we are at we can not always accommodate a cancellation to your order as each item is handmade to order. If the item is broken or damaged upon arrival please contact us for either a replacement or refund depending on the circumstance. Please note custom orders or item that have a personalisation to them will not be available for a refund as they can not be sold on
I do! I try and keep the costs as low as possible but with some of the items due to being made from solid wood can weigh quite heavy meaning they can cost more to ship. Items like our pillows are cheaper if you buy without the insert so we recommend this if you are buying internationally. I also recommend contacting me first if you want to buy more than one item to get the best deal on postage

